Q: Which items are valid to buy with my SHOP-A-GANZA!?

A:The value of your SHOP-A-GANZA!! coupon will be taken off of the product price and does not apply to tax or shipping. Valid items for purchase include all regular priced, non-gift certificate and non-exempt items. Exemptions will be noted on the SHOP-A-GANZA!! coupon you receive upon purchase.

You may custom-order a LILL Bag from our Design a Bag page or choose a ready-made product from our Shop Our Collection page. You may NOT use your SHOP-A-GANZA!! coupon with any other offers, promotions, discounts, sales or coupons and you must use it in one visit, for one order. Please note that if you purchase an item that is less than the value of your coupon, you will NOT receive any cash back, forfeiting the balance of your coupon.

Q: Can I buy multiple Shop-A-Ganza! coupons?

A: Of course! We’d love for you to purchase multiple SHOP-A-GANZA!! coupons – either for yourself or to give as gifts. However, please note that only one (1) SHOP-A-GANZA!! may be used at a time and only one per transaction. They may not be used with any other offers, discounts or promotions and are not valid on sale items, exempt items or gift certificates.

Q: Can I use my SHOP-A-GANZA! at a Handbag Party?

A: At this time, we do not allow SHOP-A-GANZA! voucher redemption at our LILL on Location Handbag Parties.However, your SHOP-A-GANZA!! is valid for use in-store you may redeem it on a purchase made during an in-store handbag party.

Q: How do I redeem my SHOP-A-GANZA!?

A: To redeem your Shop-A-Ganza! online, simply type the full Shop-A-Ganza! coupon number (an 8 digit alphanumeric number) in the “Promo Code” box towards the bottom right of the screen on the first page of your Shopping Cart. You should see the discount amount reflected on-screen after hitting the “apply” button to the right of the Promo Code box. To redeem your Shop-A-Ganza! in-store, simply bring a printout of your coupon in to our Chicago or Boston boutiques.

Q: Who can I call for help?

A: Our online stylist is happy to help you design your LILL bag or answer any questions you may have. Our stylist can be reached via telephone 773.696.3660 Monday-Friday 8 am – 3 pm CST or via email customercare@1154lill.com. We also have a live-chat feature that is available during business hours – simply click on the “chat with us” link that you can find above the top navigation or at the bottom of the left navigation on every page.

Q: My Shop-A-Ganza! expired – now what do I do?

A: After the published expiration date of your Shop-A-Ganza! coupon, you can still redeem your Shop-A-Ganza! for the value you originally paid. Therefore, if you paid $25 (for a $50 Shop-A-Ganza! coupon, for instance) – you don’t lose that $25. You can redeem your Shop-A-Ganza! coupon and apply that $25 towards your purchase, just follow the same checkout instructions as noted above!